Popular Articles
COVID-19 Pilots: Flying activity in the safest way.
A notice to pilots December 2021 Update: The GA guidance page on gov.uk has been updated to clarify the latest position, as well as the general travel guidance page. We are happy to announce that as per the UK Government guidance, General Aviation ...
How can I get in touch directly with the pilot?
While it's not required to send a pilot a message prior to booking, we always recommend doing so as it increases the chances of your booking being accepted by the pilot, so your unique flight experience can go ahead! It is also a great chance to tell ...
Do Wingly charge a commission on the flights?
Wingly charges a commission of £10 + 15% of the total booking price (+VAT). This is paid fully by the passenger and Wingly is completely free for pilots to use. If you have any questions, you can contact us directly at tower@wingly.io or by phone ...
How do I contact Wingly?
Our Customer Relations Team is happy to respond to any queries you may have. We are available by email at hello@wingly.io and by telephone on +441905570566, Monday to Friday 08:30-17:30. Outside of these hours, a member of our team will get back to ...
How do I book and pay for a flight?
If you have arranged a time and date with the pilot already*, you will still need to make a booking through the website so the pilot can confirm the flight and to ensure you are covered by the Wingly insurance. To make your booking, follow these ...
Recent Articles
I booked with A Gift Card and My flight was cancelled. What happens now?
We are happy to know that you have a Wingly gift card- it seems that you used it and your flight was cancelled. We know that many factors can lead to a flight being cancelled. No worries! When a flight is cancelled, expired or refused, the amount ...
How do I pause my flights from being listed on Wingly?
We have a new feature that enables pilots to 'pause' their flights. When a flight is paused, it cannot be seen or booked by a passenger. This means that instead of deleting a flight route that you are unable to fly at the moment, you can now 'pause' ...
How can I extend my Wingly Gift card ?
It may well be that time has flown by and you have not yet been able to use your Wingly gift card yet. No worries! If your gift card is still valid, the process can be done easily from your Wingly account. In order to extend your gift card: ...
How can I receive my invoice directly from Wingly?
Once you have made a booking with Wingly and have paid either with a credit card or gift card, you can easily collect your invoice via your Wingly account. In order to do this, please go to the home page, then you can look under the section "My ...
Am I allowed to fly on a Pilot Self Declared Medical?
Note: This is strictly for UK Based pilots. A pilot medical declaration is a confirmation from the pilot to the UK CAA that they reasonably believe they are fit to fly the aircraft. It may allow pilots to exercise the privileges of their licence ...