How can I validate my ID on my account?
You can validate your ID or passport directly on the Wingly website on your account. This can help your chances of your flight’s being accepted and helps the pilots know they will be flying with. To validate your ID: Make sure that you have a photo, ...
What if my passenger doesn't show up on the day?
It is extremely unlikely that a passenger won't show up on the day of the flight as passengers are required to make payment during the booking process. Wingly hold this payment until the flight is completed. In the very unlikely event that a ...
How do I request my payout after a flight?
In the following hours after a flight was due to take place, you should receive an email/SMS asking you if the flight took place. To start the payout process, mark the flight as happened. Please note that it can take up to 5 days from after having ...
My flight had to be diverted or I only partially completed the flight. What should I do?
If your flight was incomplete due to diversion or partial completion, do not mark the flight as complete on your flight management page Passengers are aware that standard Wingly flights are non commercial and the flight is not guaranteed to happen or ...
How do I reschedule a flight after I have already accepted and confirmed it?
If you need to reschedule a flight after you have already a booking request, you can do it through the flight management page. It's best you discuss the new date first with the passenger before rescheduling on the website to confirm a new date and ...