Can I change my review of a pilot?
Did you make a mistake in your rating of the pilot or forgot important information? No problem. Please send us the full review to firstname.lastname@example.org. If you would like any further information or if you have any questions, please feel free to contact us directly at email@example.com or by phone at +44 7782 358860 . We will be happy to assist you from Monday to Friday 8.30 am to 5.30 pm.
How do I leave a review for a pilot?
Once you have completed a flight, you're more than welcome to leave a review for the pilot for other users to see on the flight page! To begin, you may be prompted by an email which looks something like this: From here, you can click on the mail and ...
How can I measure the reliability of a pilot?
One of the pillars of the Wingly community is trust and therefore transparency. That's why we have set up the following features to help improve trust on our platform: A rating and feedback system between users - passengers can leave reviews of ...
How can I change the currency of my gift card?
If you have purchased a gift card for a flight in one currency, there is the possibility for you to change the currency of the voucher so that you are able to redeem it on a flight in a region in which a different currency is used. For example, if ...
How can I get in touch directly with the pilot?
While it's not required to send a pilot a message prior to booking, we always recommend doing so as it increases the chances of your booking being accepted by the pilot, so your unique flight experience can go ahead! It is also a great chance to tell ...
How do I contact a pilot once I have booked?
Once a flight has been booked and confirmed by the pilot, their phone number will become available to you. We always recommend keeping a steady flow of contact with the pilot before the flight to ensure that you are aware of all of the procedures and ...