Can I change my review of a pilot?

Can I change my review of a pilot?

Did you make a mistake in your rating of the pilot or forgot important information? No problem. Please send us the full review to hello@wingly.io.


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      A notice to pilots August 2021 Update: The GA guidance page on gov.uk has been updated to clarify the latest position,  as well as the general travel guidance page.  We are happy to announce that as per the UK Government guidance, General Aviation ...
    • How can I get in touch directly with the pilot?

      While it's not required to send a pilot a message prior to booking, we always recommend doing so as it increases the chances of your booking being accepted by the pilot, so your unique flight experience can go ahead! It is also a great chance to tell ...
    • Do Wingly charge a commission on the flights?

      Wingly charges a commission of £10 + 15% of the total booking price (+VAT). This is paid fully by the passenger and Wingly is completely free for pilots to use. ​ If you have any questions, you can contact us directly at tower@wingly.io or by phone ...
    • How do I contact Wingly?

      Our Customer Relations Team is happy to respond to any queries you may have. We are available by email at hello@wingly.io and by telephone on +441905570566, Monday to Friday 08:30-17:30. Outside of these hours, a member of our team will get back to ...
    • How do I book a flight using a gift card?

      If you have arranged a time and date with the pilot already*, follow these steps to make your booking using a gift card: *Little tip! It's not required to send a pilot a message prior to booking, but we always recommend doing so as it increases the ...
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    • How do I leave a review for a pilot?

      Once you have completed a flight, you're more than welcome to leave a review for the pilot for other users to see on the flight page!  To begin, you may be prompted by an email which looks something like this: From here, you can click on the mail and ...
    • How can I measure the reliability of a pilot?

      One of the pillars of the Wingly community is trust and therefore transparency. That's why we have set up the following features to help improve trust on our platform: A rating and feedback system between users - passengers can leave reviews of ...
    • How can I change the currency of my gift card?

      If you have purchased a gift card for a flight in one currency, there is the possibility for you to change the currency of the voucher so that you are able to redeem it on a flight in a region in which a different currency is used. For example, if ...
    • Is paying the pilot in cash possible?

      Paying by cheque is unfortunately not possible. Cash payments to the pilot are forbidden. If you have any further questions, we encourage you to contact us directly by email at hello@wingly.io or by phone on +44 1905 57 0566. We are still be ...
    • How do I contact a pilot once I have booked?

      Once a flight has been booked and confirmed by the pilot, their phone number will become available to you. We always recommend keeping a steady flow of contact with the pilot before the flight to ensure that you are aware of all of the procedures and ...