Can you refund my Gift Card, please?
Refunds can only be made for unused cards purchased directly through the Wingly site within 14 days of purchase.
The refund is made directly to the buyer and the money is refunded directly to the payment method used for the initial purchase (Credit Card, Paypal).
Refunds cannot be made on expired, extended, or exchanged cards.
If your flight is cancelled and you have used your gift card as a means of payment, your gift card will automatically be re-credited with the amount and your gift card can be used again with the same code.
Gift cards can be used on all flights on the platform.PS: Gift cards purchased on partner sites are not refundable, please contact the merchant site directly for their refund policy.
Everything else you need to know about Wingly Gift Cards
➡️ Can I personalize the gift card?
Gift cards cannot be personalised, however, there is space to personalise it yourself when it arrives.
➡️ Can the gift card be used on all flights?
You can use the gift card on all flights available on our platform.
➡️How long is the gift card valid?
The gift card is valid for one year.
➡️ Is the validity period of the gift card extendable?
Only a gift card purchased via our platform can be extended on request at email@example.com during its period of validity.
A gift card purchased through a partner site is not extendable.
➡️ What are the delivery times?
With the Premium option, you will receive the card within 3 to 5 working days.
With the Digital option, you receive your card instantly in digital format by email.
➡️ Can I give it directly to someone else?
You can have the Premium card sent directly to the person you wish to give it to.
➡️ I would like to offer a flight for two people, do I have to offer 2 gift cards?
Only one card is required, all you have to do is match the amount of the gift card with a flight for two passengers when you purchase.
➡️Can I use 2 different gift cards to make a booking request on the same flight?
Gift cards cannot be used in conjunction with the same reservation request.
➡️Can I extend promotional Gift Cards, e.g: Black Friday, Valentine's Day, Christmas deals?
Buy-one-get-one free and all other marketing offers are not eligible for an extension.
➡️ Will I have to pay more than the value of my Gift Card?
If the flight that you are looking at booking costs more than the value of your gift voucher, you will have to pay the difference. Alternatively, if the flight you are looking at booking is cheaper than the value of your gift voucher, the remaining amount on your gift card can be used towards another flight.
If you would like any further information or if you have any questions, please feel free to contact us directly at firstname.lastname@example.org or by phone at +44 7782 358860 . We will be happy to assist you from Monday to Friday 8.30 am to 5.30 pm.
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How do I book and pay for a flight?
It’s simple and straightforward to make a booking on Wingly: *You can also make multiple booking requests, which will allow you to increase your chances to book a flight. Please click here to learn how to do Multiple Bookings 1. Select the flight you ...
How can I request a refund ?
If you are looking to request a refund for a Gift Card, there are a few things to note: The refund of Gift Cards be done within 14 days of the initial purchase If you are the purchaser and you are requesting the refund of a gift card, the payment ...
How can I redeem my gift card ?
Once you have received the voucher code that was sent to you or that was given to you either by email or mail please follow these steps to redeem: Click on the "Redeemed gift cards" section. In the "Redeemed gift cards" section, click on “Redeem my ...
How can I personalize my Gift Card?
Buying a gift card for someone else is a thoughtful gift, and you might be asking if it is possible to make the voucher a bit more personal. To add a custom message you would need to go to the "Gift card" section of the Wingly website*: Select the ...
How do I gift a flight as a gift card ?
We have a great selection of gift cards available but you may have your eye on gifting a specific flight! This is really easy to do and makes for a great, personalised present. Follow the steps below to purchase a gift voucher for a specific flight. ...
What is Wingly's refund policy for cost sharing bookings?
If you make a booking that cannot go ahead for any reason or should you or the pilot cancel the booking you will be automatically refunded to the method of payment that you used (Paypal, Credit or Debit Card or back onto your Wingly Gift card). ...