Do I tip the pilot after the flight?
No, and it is very important to adhere to this rule. Aviation regulations prohibit a pilot from accepting any compensation from passengers. Wingly has created a system whereby costs are split equally between the pilot and their passengers but you cannot compensate the pilot any further. Wingly's secure online payment system allows pilots and their passengers to share costs according to the pro-rata and adhering to the law.
In order to comply with the law and to benefit from the added insurance and security that Wingly offers, payment must be made directly through Wingly and it is not possible to pay the pilot in cash. Payments on Wingly can be made by Credit/Debit card or through PayPal.
If you would like any further information or if you have any questions, please feel free to contact us directly at firstname.lastname@example.org or by phone at +44 7782 358860 . We will be happy to assist you from Monday to Friday 8.30 am to 5.30 pm.
How is the price of a flight determined and what does it include?
How is the price of a flight determined? The pilots of the Wingly community are private pilots who offer to share the costs associated with the flight with you. They do not provide a commercial service and do not make any profit. Pilots are not ...
Am I insured if I fly with Wingly?
Passengers, their luggage, and third parties on the ground are automatically covered by the civil liability insurance of the aircraft operator. However, Wingly pilots and passengers benefit from extra coverage if the compulsory insurance is ...
How do I select alternative dates?
1. Select the flight you would like to book by choosing: The date and time slot for the flight**. The number of passengers you would like to book. ** The time slots work as follows: Day time 8am - 8pm, Morning 8am -12pm, Afternoon 12 - 4pm, Evening ...
How do I book and pay for a flight?
It’s simple and straightforward to make a booking on Wingly. 1. Choose the location for the flight you would like to experience: The location can be a city, a region or an airport, etc. You are not really limited in the search perimeter. 2. Select ...
How long is the delivery time of the premium gift card?
If you select the 'Premium Gift Card' option, you will receive the digital version of your voucher immediately via email and a printed version will arrive via post in 3 - 5 working days. Vouchers ordered before 5:00 pm are usually dispatched the same ...
Where do I meet the pilot on the day of the flight?
When booking a flight, the meeting point will be shown on the flight page. In addition, you will also have the pilot's phone number to keep in touch with them and in case you get lost on the day. Once your booking is approved, it is a good idea to ...
About Wingly and flight sharing
What is the concept of Wingly? Wingly is the first flight-sharing platform in Europe. Through our digital platform, we connect private pilots, offering vacant seats to passengers curious to discover Earth from above so that they can share the costs ...
How can I reschedule my flight?
If you are looking to reschedule your flight, it is straightforward. On the main page, go to the “My bookings” section. Select the booking you wish to reschedule. You can contact the pilot in regards to rescheduling the flight date and time, to see ...
How do I contact a pilot once I have booked?
Once a flight has been booked and confirmed by the pilot, their phone number will become available to you. We always recommend keeping a steady flow of contact with the pilot before the flight to ensure that you are aware of all of the procedures and ...
How can I measure the reliability of a pilot?
One of the pillars of the Wingly community is trust and therefore transparency. That's why we have set up the following features to help improve trust on our platform: A rating and feedback system between users - passengers can leave reviews of ...