How and when am I reimbursed for the passengers' share of the costs?
This is very simple. You add your bank account information on Wingly and then you get sent a direct transfer of their share of the costs. Once you confirm the flight has taken place, there is a 48-hour window until our payment provider will transfer you the money via secure bank transfer.
To confirm that the flight has gone ahead, simply log in to your Wingly account and mark the flight as 'happened'.
If you have any questions, you can contact us directly at email@example.com or by phone on +447708405306. We are available from Monday to Friday from 8:30 to 17:30.
COVID-19 Pilots: Resumption of flight activity in the safest way post COVID-19
A notice to pilots August 2021 Update: The GA guidance page on gov.uk has been updated to clarify the latest position, as well as the general travel guidance page. We are happy to announce that as per the UK Government guidance, General Aviation ...
How can I get in touch directly with the pilot?
While it's not required to send a pilot a message prior to booking, we always recommend doing so as it increases the chances of your booking being accepted by the pilot, so your unique flight experience can go ahead! It is also a great chance to tell ...
Do Wingly charge a commission on the flights?
Wingly charges a commission of £10 + 15% of the total booking price (+VAT). This is paid fully by the passenger and Wingly is completely free for pilots to use. If you have any questions, you can contact us directly at firstname.lastname@example.org or by phone ...
How do I contact Wingly?
Our Customer Relations Team is happy to respond to any queries you may have. We are available by email at email@example.com and by telephone on +441905570566, Monday to Friday 08:30-17:30. Outside of these hours, a member of our team will get back to ...
How do I book a flight using a gift card?
If you have arranged a time and date with the pilot already*, follow these steps to make your booking using a gift card: *Little tip! It's not required to send a pilot a message prior to booking, but we always recommend doing so as it increases the ...
What costs can I share as a pilot?
Flight sharing is fully legal in the European Union according to the European Regulation (EU) No 965/2012 and it has been confirmed by the EASA itself in a letter to Wingly. Private pilots are allowed to share their flights and costs with passengers ...
Is it legal for a pilot to share costs using Wingly?
Flight sharing is approved by the European regulation CE 965/2012 article 6.4.a for flights carried out in non complex aircraft, carrying no more than 6 people, with the pilot included. Wingly is a signatory to the EASA Safe Carriage Sharing ...
Where do I meet up with passengers?
Once a passenger has made a booking with you on Wingly, you will be given their contact details, and you can start communicating with them to make plans about meeting points. You can also notify them of any last minute changes, and potentially ...
Can I choose who I take along as passengers?
When you receive a booking request from passengers, you have access to the following information : Passengers' weights Any luggage weight (if passengers request to bring luggage on board) Verification of ID from Wingly Personal description Profile ...
How many bookings will I receive on Wingly and what will passengers expect from our flight?
Whether you’re looking to take bookings with passengers several times a week, once a month, or only a few times a year, Wingly gives you the option to fly as often as you want, when you want, providing you with the tools to manage this easily. With a ...