How can I extend my gift card?
In order to proceed with extending the expiry date of your gift card, please send an email to firstname.lastname@example.org with your gift card code.
We will respond to your request as quickly as possible and we will extend your gift card for an additional year from the date of the extension request in order to allow you to enjoy the magic of flying with one of our pilots!
If you have any further questions, we encourage you to contact us directly by email at email@example.com or by phone on +44 1905 57 0566. We are still be available during our normal office hours of 8:30-5:30 GMT Monday to Friday.
Resumption of flight activity in the safest way post-COVID-19
A notice to pilots After our discussions with the CAA about when Wingly flights could resume, They have discussed with the Department for Transport and stated: Up until the 17th of May, national restrictions on travel still preside hence you must not ...
What costs can I share as a pilot?
Flight sharing is fully legal in the European Union according to the European Regulation (EU) No 965/2012 and it has been confirmed by the EASA itself in a letter to Wingly. Private pilots are allowed to share their flights and costs with passengers ...
When should I post a flexible flight?
When adding a flight, you have two options in terms of date type : Flexible dates: If you are able to do this flight on a regular basis, then choose flexible dates and fill in what days you are usually available. You will always have the possibility ...
Do Wingly charge a commission on the flights?
Wingly charges a commission of £10 + 15% of the total booking price (+VAT). This is paid fully by the passenger and Wingly is completely free for pilots to use. If you have any questions, you can contact us directly at firstname.lastname@example.org or by phone ...
How do I improve my passenger profile?
How and why create an account on Wingly? Creating an account on Wingly only takes a few seconds and is necessary to get in contact with our pilots and book flights. You simply sign up with your email address or your Facebook account. Enter your ...
Can you refund my Gift Card, please?
Refunds can only be made for unused cards purchased directly through the Wingly site within 14 days of purchase. The refund is made directly to the buyer and the money is refunded directly to the payment method used for the initial purchase (Credit ...
How do I buy a Gift Card?
You can purchase a Wingly Gift Card on our Gift Card page. You can select either a Premium or Digital voucher. The Premium voucher includes both a digital version and a physical version which will be shipped and arrive within 3-5 working days. All ...
How do I book a flight using a gift card?
If you have arranged a time and date with the pilot already*, follow these steps to make your booking using a gift card: *Little tip! It's not required to send a pilot a message prior to booking, but we always recommend doing so as it increases the ...
How do I add my second gift card when booking a flight?
Unfortunately, only one Gift Card can be used per booking as Gift Cards cannot be used in conjunction with one another, as stated in our gift card policy. ...
How long is the delivery time of the premium gift card?
If you select the 'Premium Gift Card' option, you will receive the digital version of your voucher immediately via email and a printed version will arrive via post in 3 - 5 working days. Vouchers ordered before 5:00 pm are usually dispatched the same ...