How do I add my second gift card when booking a flight?
Unfortunately, only one Gift Card can be used per booking as Gift Cards cannot be used in conjunction with one another, as stated in our gift card policy.
Everything else you need to know about Wingly Gift Cards
➡️ Can I personalize the gift card?
Gift cards cannot be personalised, however, there is space to personalise it yourself when it arrives.
➡️ Can the gift card be used on all flights?
You can use the gift card on all flights available on our platform.
➡️How long is the gift card valid?
The gift card is valid for one year.
➡️ Is the validity period of the gift card extendable?
Only a gift card purchased via our platform can be extended on request at firstname.lastname@example.org during its period of validity.
A gift card purchased through a partner site is not extendable.
➡️ What are the delivery times?
With the Premium option, you will receive the card within 3 to 5 working days.
With the Digital option, you receive your card instantly in digital format by email.
➡️ Can I give it directly to someone else?
You can have the Premium card sent directly to the person you wish to give it to.
➡️ I would like to offer a flight for two people, do I have to offer 2 gift cards?
Only one card is required, all you have to do is match the amount of the gift card with a flight for two passengers when you purchase.
➡️Can I use 2 different gift cards to make a booking request on the same flight?
Gift cards cannot be used in conjunction with the same reservation request.
➡️Can I extend promotional Gift Cards, e.g: Black Friday, Valentine's Day, Christmas deals?
Buy-one-get-one free and all other marketing offers are not eligible for an extension.
➡️ Will I have to pay more than the value of my Gift Card?
If the flight that you are looking at booking costs more than the value of your gift voucher, you will have to pay the difference. Alternatively, if the flight you are looking at booking is cheaper than the value of your gift voucher, the remaining amount on your gift card can be used towards another flight.
If you have any problems, we encourage you to contact us directly at email@example.com or by phone on +44 1905 57 0566. We are available from Monday to Friday from 8:30 to 17:30 (GMT). Outside of these hours, a member of our team will get back to you as quickly as possible.
COVID-19 Pilots: Resumption of flight activity in the safest way post COVID-19
A notice to pilots 17/05/2021 Update: The GA guidance page on gov.uk has been updated to clarify the latest position, as well as the general travel guidance page. As per the guidance, GA flying can take place in line with the restrictions and rules ...
How do I contact a pilot once I have booked?
Once a flight has been booked and confirmed by the pilot, their phone number will become available to you. We always recommend keeping a steady flow of contact with the pilot before the flight to ensure that you are aware of all of the procedures and ...
What costs can I share as a pilot?
Flight sharing is fully legal in the European Union according to the European Regulation (EU) No 965/2012 and it has been confirmed by the EASA itself in a letter to Wingly. Private pilots are allowed to share their flights and costs with passengers ...
When should I post a flexible flight?
When adding a flight, you have two options in terms of date type : Flexible dates: If you are able to do this flight on a regular basis, then choose flexible dates and fill in what days you are usually available. You will always have the possibility ...
Do Wingly charge a commission on the flights?
Wingly charges a commission of £10 + 15% of the total booking price (+VAT). This is paid fully by the passenger and Wingly is completely free for pilots to use. If you have any questions, you can contact us directly at firstname.lastname@example.org or by phone ...
How do I book a flight using a gift card?
If you have arranged a time and date with the pilot already*, follow these steps to make your booking using a gift card: *Little tip! It's not required to send a pilot a message prior to booking, but we always recommend doing so as it increases the ...
Is the gift card refundable?
Refunds can only be made for unused cards purchased directly through the Wingly website within 14 days of purchase. The refund is made directly to the buyer and the money is refunded directly to the payment method used for the original purchase ...
Can you refund my Gift Card, please?
Refunds can only be made for unused cards purchased directly through the Wingly site within 14 days of purchase. The refund is made directly to the buyer and the money is refunded directly to the payment method used for the initial purchase (Credit ...
How do I buy a Gift Card?
You can purchase a Wingly Gift Card on our Gift Card page. You can select either a Premium or Digital voucher. The Premium voucher includes both a digital version and a physical version which will be shipped and arrive within 3-5 working days. All ...
My gift card won't work, could you help?
If the code on your gift card does not seem to be taken into account by our system, it is possible that your gift card has expired. In the case of a gift card purchased directly on our website and the expiry date is less than one year ago, it is then ...