How do I add my second gift card when booking a flight?
Unfortunately, only one Gift Card can be used per booking as Gift Cards cannot be used in conjunction with one another, as stated in our gift card policy.
Everything else you need to know about Wingly Gift Cards
➡️ Can I personalize the gift card?
Gift cards cannot be personalised, however, there is space to personalise it yourself when it arrives.
➡️ Can the gift card be used on all flights?
You can use the gift card on all flights available on our platform.
➡️How long is the gift card valid?
The gift card is valid for one year.
➡️ Is the validity period of the gift card extendable?
Only a gift card purchased via our platform can be extended on request at firstname.lastname@example.org during its period of validity.
A gift card purchased through a partner site is not extendable.
➡️ What are the delivery times?
With the Premium option, you will receive the card within 3 to 5 working days.
With the Digital option, you receive your card instantly in digital format by email.
➡️ Can I give it directly to someone else?
You can have the Premium card sent directly to the person you wish to give it to.
➡️ I would like to offer a flight for two people, do I have to offer 2 gift cards?
Only one card is required, all you have to do is match the amount of the gift card with a flight for two passengers when you purchase.
➡️Can I use 2 different gift cards to make a booking request on the same flight?
Gift cards cannot be used in conjunction with the same reservation request.
➡️Can I extend promotional Gift Cards, e.g: Black Friday, Valentine's Day, Christmas deals?
Buy-one-get-one free and all other marketing offers are not eligible for an extension.
➡️ Will I have to pay more than the value of my Gift Card?
If the flight that you are looking at booking costs more than the value of your gift voucher, you will have to pay the difference. Alternatively, if the flight you are looking at booking is cheaper than the value of your gift voucher, the remaining amount on your gift card can be used towards another flight.
If you have any problems, we encourage you to contact us directly at email@example.com or by phone on +44 1905 57 0566. We are available from Monday to Friday from 8:30 to 17:30 (GMT). Outside of these hours, a member of our team will get back to you as quickly as possible.
COVID-19 Pilots: Resumption of flight activity in the safest way post COVID-19
A notice to pilots August 2021 Update: The GA guidance page on gov.uk has been updated to clarify the latest position, as well as the general travel guidance page. We are happy to announce that as per the UK Government guidance, General Aviation ...
How can I get in touch directly with the pilot?
While it's not required to send a pilot a message prior to booking, we always recommend doing so as it increases the chances of your booking being accepted by the pilot, so your unique flight experience can go ahead! It is also a great chance to tell ...
Do Wingly charge a commission on the flights?
Wingly charges a commission of £10 + 15% of the total booking price (+VAT). This is paid fully by the passenger and Wingly is completely free for pilots to use. If you have any questions, you can contact us directly at firstname.lastname@example.org or by phone ...
How do I contact Wingly?
Our Customer Relations Team is happy to respond to any queries you may have. We are available by email at email@example.com and by telephone on +441905570566, Monday to Friday 08:30-17:30. Outside of these hours, a member of our team will get back to ...
How do I book and pay for a flight?
If you have arranged a time and date with the pilot already*, you will still need to make a booking through the website so the pilot can confirm the flight and to ensure you are covered by the Wingly insurance. To make your booking, follow these ...
How do I book a flight using a gift card?
If you have arranged a time and date with the pilot already*, follow these steps to make your booking using a gift card: *Little tip! It's not required to send a pilot a message prior to booking, but we always recommend doing so as it increases the ...
Is the gift card refundable?
Refunds can only be made for unused cards purchased directly through the Wingly website within 14 days of purchase. The refund is made directly to the buyer and the money is refunded directly to the payment method used for the original purchase ...
Can you refund my Gift Card, please?
Refunds can only be made for unused cards purchased directly through the Wingly site within 14 days of purchase. The refund is made directly to the buyer and the money is refunded directly to the payment method used for the initial purchase (Credit ...
How do I buy a Gift Card?
You can purchase a Wingly Gift Card on our Gift Card page. You can select either a Premium or Digital voucher. The Premium voucher includes both a digital version and a physical version which will be shipped and arrive within 3-5 working days. All ...
I booked with A Gift Card and My flight was cancelled. What happens now?
We are happy to know that you have a Wingly gift card- it seems that you used it and your flight was cancelled. We know that many factors can lead to a flight being cancelled. No worries! When a flight is cancelled, expired or refused, the amount ...