Can I personalize the gift card?
Gift cards cannot be personalised, however, there is space to personalise it yourself when it arrives.
Can the gift card be used on all flights?
You can use the gift card on all flights available on our platform.
How long is the gift card valid?
The gift card is valid for one year.
Is the validity period of the gift card extendable?
Only a gift card purchased via our platform can be extended on request at
during its period of validity.
A gift card purchased through a partner site is not extendable.
What are the delivery times?
With the Premium option, you will receive the card within 3 to 5 working days.
With the Digital option, you receive your card instantly in digital format by email.
Can I give it directly to someone else?
You can have the Premium card sent directly to the person you wish to give it to.
I would like to offer a flight for two people, do I have to offer 2 gift cards?
Only one card is required, all you have to do is match the amount of the gift card with a flight for two passengers when you
Can I use 2 different gift cards to make a booking request on the same flight?
Gift cards cannot be used in conjunction with the same reservation request.
Can I extend promotional Gift Cards, e.g: Black Friday, Valentine's Day, Christmas deals?
Buy-one-get-one free and all other marketing offers are not eligible for an extension.
Will I have to pay more than the value of my Gift Card?
If the flight that you are looking at booking costs more than the value of your gift voucher, you will have to pay the difference.
Alternatively, if the flight you are looking at booking is cheaper than the value of your gift voucher, the remaining amount on your
gift card can be used towards another flight.
For digital Gift Cards, you will receive the Gift Card straight to your inbox ready to print off at home. For premium Gift Cards, you
will also receive a digital version straight to your inbox and we will prepare the physical Gift Card and ship it to the provided postal
address. All orders made before 5pm on weekdays should be shipped on the same day and should arrive within 3-5 working days.
If you have any problems, we encourage you to contact us directly at firstname.lastname@example.org or by phone on +44 1905 57 0566. We are available from Monday to Friday from 8:30 to 17:30 (GMT). Outside of these hours, a member of our team will get back to you as quickly as possible.