Contact the Wingly Team
If you have any questions about your booking request or your upcoming flight, about payment or communication with your pilot, you can contact us at any time.
We'll be delighted to help you!
By e-mail
If you're feeling like a writer, you can send us an e-mail directly to hello@wingly.io and we'll get back to you within the day, Monday to Friday, 8:30 am to 7:30 pm.
So that we can provide you with the best solution, as quickly as possible, don't hesitate to send us all the details relating to your request.
If you would like any further information or if you have any questions, please feel free to contact us directly at hello@wingly.io . We will be happy to assist you from Monday to Friday 8.30 am to 5.30 pm.Popular Articles
Wingly's security and insurance framework
We are proud and happy to be a signatory of the EASA Safety Charter on the safety of non-commercial flights in light aviation. This charter was created in cooperation with the European Aviation Safety Agency with the aim of promoting a culture of ...Shareable costs on Wingly
Flight sharing is fully legal in the European Union according to the European Regulation (EU) No 965/2012 and it has been confirmed by the EASA itself in a letter to Wingly. Private pilots are allowed to share their flights and costs with passengers ...Wingly service fees
The use of our platform for pilots and aviation organizations (aeroclubs, flight schools...) is completely free. Our service fees are entirely borne by the passengers. The Wingly commission amounts to 29% of the passenger share + €16 per passenger, ...Managing your personal information
Please remember that you must first register on our platform before you can complete your personal information. Step 1 - Access your personal information Register on our platform and go to your name in the top right corner. Now select "Account". ...Adding an aircraft
Once you have created your Wingly pilot account, the next step is to start thinking about posting some flights! But before you do this, you need to add your aircraft to Wingly by following the steps below: Open the "Cockpit" menu and select ...
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Contact a pilot before booking
There is a very simple way to contact a pilot directly before making a booking. To do this, on a flight page, scroll down to the Flight proposed by "the pilot" section, then click on the "Contact " button. This will take you to the Wingly messaging ...Share my photos with Wingly
Absolutely! If you would like to share any photos with us, then either contact Wingly’s Customer Relations team at hello@wingly.io or use the hashtag #flywingly under your photos on Instagram. If you would like any further information or if you have ...Contact the pilot once the booking has been confirmed
Once a flight has been booked and confirmed by the pilot, their phone number will become available to you. We always recommend keeping a steady flow of contact with the pilot before the flight to ensure that you are aware of all of the procedures and ...Create a Wingly account
Creating a Wingly passenger account is a simple process. Here is the process to create a Wingly account: If you would like any further information or if you have any questions, please feel free to contact us directly at hello@wingly.io . We will be ...Delete your Wingly account
1. Log in to your profile by going to www.wingly.io. 2. Click on your icon in the top right corner and select "Account". 3. Click on the "Security" tab, scroll down and click on "Delete Account". 4. You have successfully deleted your Wingly account ...