Contact the Wingly Team

Contact the Wingly Team

If you have any questions about your booking request or your upcoming flight, about payment or communication with your pilot, you can contact us at any time.
We'll be delighted to help you!

By e-mail 

If you're feeling like a writer, you can send us an e-mail directly to hello@wingly.io and we'll get back to you within the day, Monday to Friday, 8:30 am to 7:30 pm.
So that we can provide you with the best solution, as quickly as possible, don't hesitate to send us all the details relating to your request.

Through our social media

On Facebook 
and on Instagram
You can also check us out on 
Twitter

If you would like any further information or if you have any questions, please feel free to contact us directly at hello@wingly.io . We will be happy to assist you from Monday to Friday 8.30 am to 5.30 pm.


    • Popular Articles

    • Managing your personal information

      Please remember that you must first register on our platform before you can complete your personal information. Step 1 - Access your personal information Register on our platform and go to your name in the top right corner. Now select "Account". ...
    • Book and pay for a flight

      It’s simple and straightforward to make a booking on Wingly. 1. Choose the location for the flight you would like to experience and select the flight you would like to book and then choose the following: The preferred date and timeslot for the ...
    • Creating a Wingly profile

      Here is the procedure to register on Wingly as a pilot: Step 1 - Register Please fill in your Name, Email, and choose a password for your Wingly account. Step 2 - Verify phone number After reading more about safety and cost sharing, please add your ...
    • Decline a Booking request

      Passengers make reservation requests and not actual reservations. Indeed, you must always respond within 48 hours of receiving a request. After this time, the reservation request automatically expires, passengers are fully reimbursed and your listing ...
    • Manage your payment preferences

      Please note that you must be registered before you can set payment preferences. Step 1 - Select payments and invoices Log in to our platform and click on your name in the top right-hand corner. Now select "Account". Scroll down and select "Payments ...
    • Related Articles

    • Contact a pilot before booking

      There is a very simple way to contact a pilot directly before making a booking. To do this, on a flight page, scroll down to the Flight proposed by "the pilot" section, then click on the "Contact " button. This will take you to the Wingly messaging ...
    • Share my photos with Wingly

      Absolutely! If you would like to share any photos with us, then either contact Wingly’s Customer Relations team at hello@wingly.io or use the hashtag #flywingly under your photos on Instagram. If you would like any further information or if you have ...
    • Contact the pilot once the booking has been confirmed

      Once a flight has been booked and confirmed by the pilot, their phone number will become available to you. We always recommend keeping a steady flow of contact with the pilot before the flight to ensure that you are aware of all of the procedures and ...
    • Create a Wingly account

      Creating a Wingly passenger account is a simple process. Here is the process to create a Wingly account: If you would like any further information or if you have any questions, please feel free to contact us directly at hello@wingly.io . We will be ...
    • Delete your Wingly account

      1. Log in to your profile by going to www.wingly.io. 2. Click on your icon in the top right corner and select "Account". 3. Click on the "Security" tab, scroll down and click on "Delete Account". 4. You have successfully deleted your Wingly account ...