How do I know that I’ll be flying with an experienced pilot?
We have introduced a rating system for all of our users. All members are encouraged to write a short biography and add a profile picture upon signing up to Wingly. Additionally, pilots are required to provide us with their completed total flying hours, their flying hours in the last year as well as their completed flying hours per aircraft type. After every flight, pilots and passengers can rate one another. The rating as well as any attached comments are made public on our site for other users to see.
If you would like any further information or if you have any questions, please feel free to contact us directly at email@example.com or by phone at +44 7782 358860 . We will be happy to assist you from Monday to Friday 8.30 am to 5.30 pm.
How is the price of a flight determined and what does it include?
How is the price of a flight determined? The pilots of the Wingly community are private pilots who offer to share the costs associated with the flight with you. They do not provide a commercial service and do not make any profit. Pilots are not ...
Am I insured if I fly with Wingly?
Passengers, their luggage, and third parties on the ground are automatically covered by the civil liability insurance of the aircraft operator. However, Wingly pilots and passengers benefit from extra coverage if the compulsory insurance is ...
How do I select alternative dates?
1. Select the flight you would like to book by choosing: The date and time slot for the flight**. The number of passengers you would like to book. ** The time slots work as follows: Day time 8am - 8pm, Morning 8am -12pm, Afternoon 12 - 4pm, Evening ...
How do I book and pay for a flight?
It’s simple and straightforward to make a booking on Wingly. 1. Choose the location for the flight you would like to experience: The location can be a city, a region or an airport, etc. You are not really limited in the search perimeter. 2. Select ...
How long is the delivery time of the premium gift card?
If you select the 'Premium Gift Card' option, you will receive the digital version of your voucher immediately via email and a printed version will arrive via post in 3 - 5 working days. Vouchers ordered before 5:00 pm are usually dispatched the same ...
COVID-19 Passengers: Flying with Wingly following the pandemic
We know there is nothing quite like soaring through the skies after being cooped up at home and our pilots can’t wait to see you again. Following the Covid-19 pandemic, please find below the current situation depending on the country you are reading ...
How can I measure the reliability of a pilot?
One of the pillars of the Wingly community is trust and therefore transparency. That's why we have set up the following features to help improve trust on our platform: A rating and feedback system between users - passengers can leave reviews of ...
The pilot hasn't responded to my message, what do I do now?
First of all you should know that Wingly pilots are not Wingly employees, they are private pilots who fly for pleasure on their own free time in order to make you discover the magic of flying. That's why it is possible that they may not respond ...
How do I reject an alternative date that the pilot has offered?
How do I reject an alternative date that the pilot has offered? There may be times when a pilot will offer your alternative dates to the date you booked due to their own availability, however these may not be ideal for you. To refuse an alternative ...
Wingly's advice for flying in the safest possible conditions
UPDATE: Following the latest announcements regarding the COVID pandemic, please be sure to check your local government regulations to ensure you are abiding by these. When flying with strangers post-coronavirus, it is of paramount importance that you ...