How do I leave a review for a pilot?
Once you have completed a flight, you're more than welcome to leave a review for the pilot for other users to see on the flight page!
To begin, you may be prompted by an email which looks something like this: From here, you can click on the mail and click on "Leave a review" which will take you directly to part 3 (scroll down to see this stage):
Alternatively, you can leave a pilot a review directly from your Wingly account. Here is a step-by-step guide:
- Login to your Wingly account and click on your name in the top right-hand corner where you'll see a drop-down menu.
- Click on the Dashboard and the flight you have completed will appear with a button that reads "Rate user".
- Once you have clicked on "Rate user", you will be taken to the page shown below where you choose how many stars you would rate the pilot and the experience as well as having the opportunity to leave a written review.
- Finally, when the review has been written and you feel happy with it, simply click on 'Add review' and this will be posted on the flightpage!
If you have any problems, we encourage you to contact us directly at email@example.com or by phone on +441905570566. We are available from Monday to Friday from 8:30 to 17:30 (GMT). Outside of these hours, a member of our team will get back to you as quickly as possible.
Can I change my review of a pilot?
Did you make a mistake in your rating of the pilot or forgot important information? No problem. Please send us the full review to firstname.lastname@example.org.
How can I measure the reliability of a pilot?
One of the pillars of the Wingly community is trust and therefore transparency. That's why we have set up the following features to help improve trust on our platform: A rating and feedback system between users - passengers can leave reviews of ...
How can I get in touch directly with the pilot?
While it's not required to send a pilot a message prior to booking, we always recommend doing so as it increases the chances of your booking being accepted by the pilot, so your unique flight experience can go ahead! It is also a great chance to tell ...
How do I contact a pilot once I have booked?
Once a flight has been booked and confirmed by the pilot, their phone number will become available to you. We always recommend keeping a steady flow of contact with the pilot before the flight to ensure that you are aware of all of the procedures and ...
Do I tip the pilot after the flight?
No, and it is very important to adhere to this rule. Aviation regulations prohibit a pilot from accepting any compensation from passengers. Wingly has created a system whereby costs are split equally between the pilot and their passengers but you ...