Popular Articles
Cancellation policy for a booking request
You can cancel your booking request as long as the pilot has not yet responded. Steps to cancel a booking request Log in to your profile, go to "My Bookings", select the relevant reservation, and click on the "Cancel" button. Then, send a message to ...
Licenses accepted on Wingly
Under LAPL, PPL, CPL or ATPL (A&H) licenses, cost sharing or plane sharing is an activity that allows private pilots to share the direct costs of a flight without profit with passengers. Therefore if you have one or more of these licenses accompanied ...
Wingly service fees
The use of our platform for pilots and aviation organizations (aeroclubs, flight schools...) is completely free. Our service fees are entirely borne by the passengers. The Wingly commission amounts to 30,5% of the passenger share + €25 per passenger, ...
Transfer a Booked flight to a pilot of your choice
You have a booked flight with passengers, but unfortunately, you are no longer able to conduct it and wish to transfer this flight to another Wingly pilot that is available? This is possible under certain conditions: Notify the passengers and ensure ...
The regulatory framework around the use of Wingly
Update in Progress As is outlined on the Wingly website, cost-shared flights operated by private individuals fall under the European Regulation (EU) No 379/2014 of 7th April 2014, amending Commission Regulation (EU) No 965/2012. Flights can be ...
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Contact the Wingly Team
If you have any questions regarding your booking, an upcoming flight, a payment, or communication with your pilot, you can visit our contact page at any time – there you’ll get instant answers from our virtual assistant. Alternatively, our Passenger ...
Premium Gift Card delivery time
If you choose the "Premium gift card" option when ordering your gift card, you will immediately receive the digital version of your gift card by e-mail and a printed version will be sent to you by post within 7 to 10 working days. If you still ...
Find saved gift cards on your account
You can find all your registered gift cards in your profile. Click on your name in the top right corner and select "My Gift Cards" to view your stored gift cards, along with their validity and remaining balance. If no gift card is yet added to your ...
Delete your account
1. Log in to your profile. 2. Click on your icon in the top right corner and select "Account". 3. Click on the "Security" tab, scroll down and click on "Delete Account". 4. You have successfully deleted your Wingly account. Still have questions or ...
Extend the validity of your gift card
Wingly gift cards are valid for one year from the date of issue. During the original validity period, you can extend the validity by an additional six months at any time if your gift card allows– as many times as you like.This ensures that your gift ...