Popular Articles
Cancellation policy for a booking request
You can cancel your booking request as long as the pilot has not yet responded. Steps to cancel a booking request Log in to your profile, go to "My Bookings", select the relevant reservation, and click on the "Cancel" button. Then, send a message to ...
Licenses accepted on Wingly
Under LAPL, PPL, CPL or ATPL (A&H) licenses, cost sharing or plane sharing is an activity that allows private pilots to share the direct costs of a flight without profit with passengers. Therefore if you have one or more of these licenses accompanied ...
Wingly service fees
The use of our platform for pilots and aviation organizations (aeroclubs, flight schools...) is completely free. Our service fees are entirely borne by the passengers. The Wingly commission amounts to 29,5% of the passenger share + €18 per passenger, ...
Transfer a Booked flight to a pilot of your choice
You have a booked flight with passengers, but unfortunately, you are no longer able to conduct it and wish to transfer this flight to another Wingly pilot that is available? This is possible under certain conditions: Notify the passengers and ensure ...
The regulatory framework around the use of Wingly
The practice of shared-cost flying, or flight-sharing, is governed by European regulation (EU) n°965/2012 of October 5, 2012 article 6 paragraph 4bis a): As is outlined on the Wingly website, cost-shared flights operated by private individuals fall ...
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Contact the Wingly Team
If you have any questions regarding your booking, an upcoming flight, a payment, or communication with your pilot, you can visit our contact page at any time – there you’ll get instant answers from our virtual assistant. Alternatively, our Passenger ...
Delete your account
1. Log in to your profile. 2. Click on your icon in the top right corner and select "Account". 3. Click on the "Security" tab, scroll down and click on "Delete Account". 4. You have successfully deleted your Wingly account. Still have questions or ...
Contesting your flight
If you receive confirmation that your flight took place, but this was not the case, please follow these steps: 1. Log in to your Wingly profile and go in the "My Bookings" tab. 2. Select the booking that did not take place and click on "The flight ...
Cash payment option
It is not possible to pay the pilot in cash directly on-site. To benefit from Wingly's free additional insurance and comply with legal regulations, payments must be made through the Wingly platform. Our secure online payment system ensures fair ...
Contact the pilot once the booking has been confirmed
Once your flight has been booked and the pilot has confirmed his availability, you can access his personal contact details. We recommend that you keep in contact with the pilot to familiarize yourself with procedures and ensure that your flying day ...