How do I request the payout after a flight?
In the following hours after a flight was due to take place, you should receive an email/SMS asking you if the flight took place. To start the payout process, mark the flight as happened.
Please note that it can take up to 5 days from after having marked a flight as happened, to the money arriving in your account.
If you were unable to mark the flight as completed through the notification, you will find your flight under your flight management page on the Wingly website. Here is how to mark the flight as complete and request a payout:
1. Click Cockpit and go to the flight management page.
2. You should see the completed flight with the yellow marker "Request payout". Click on the flight.
3. From this page you can mark the flight as happened. This will start the payout process. It can take up to 48 hours for our payment provider to begin the transfer the passenger payment minus the Wingly commision and the following 2 to 3 days for the money to arrive in your account.
If you have any questions, you can contact us directly at email@example.com or by phone on +447708405306. We are available from Monday to Friday from 9:30 to 17:30.
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