Premium Gift Card delivery time
If you choose the "Premium gift card" option when ordering your gift card, you will immediately receive the digital version of your gift card by e-mail and a printed version will be sent to you by post within 3 to 10 working days.
If you still haven't received your gift card after this period, please contact us by e-mail.
We can then contact our service provider to check the delivery status of your order.
Please do not hesitate to contact us if you have made a mistake when placing your order, or if the gift card sent to you contains an error.
Still have questions or need help?
Visit our contact page to get instant answers from our virtual assistant, or reach out directly to our Passenger Support Team for personalized assistance — we’ll get back to you within 1–2 business days.
Popular Articles
Cancellation policy for a booking request
You can cancel your booking request as long as the pilot has not yet responded. Steps to cancel a booking request Log in to your profile, go to "My Bookings", select the relevant reservation, and click on the "Cancel" button. Then, send a message to ...Licenses accepted on Wingly
Under LAPL, PPL, CPL or ATPL (A&H) licenses, cost sharing or plane sharing is an activity that allows private pilots to share the direct costs of a flight without profit with passengers. Therefore if you have one or more of these licenses accompanied ...Wingly service fees
The use of our platform for pilots and aviation organizations (aeroclubs, flight schools...) is completely free. Our service fees are entirely borne by the passengers. The Wingly commission amounts to 29,5% of the passenger share + €18 per passenger, ...Transfer a Booked flight to a pilot of your choice
You have a booked flight with passengers, but unfortunately, you are no longer able to conduct it and wish to transfer this flight to another Wingly pilot that is available? This is possible under certain conditions: Notify the passengers and ensure ...The regulatory framework around the use of Wingly
The practice of shared-cost flying, or flight-sharing, is governed by European regulation (EU) n°965/2012 of October 5, 2012 article 6 paragraph 4bis a): As is outlined on the Wingly website, cost-shared flights operated by private individuals fall ...
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Purchase a gift card
Our gift cards can be personalized, and you can choose from a range of different designs. We offer two types of gift cards: 1. "Classic" gift card This card can be purchased directly from the "Gift card" section of our website. 2. "Gift this flight" ...Extend the validity of your gift card
Wingly gift cards are valid for one year from the date of issue. During the original validity period, you can extend the validity by an additional six months at any time if your gift card allows– as many times as you like.This ensures that your gift ...Gift card refund policy and information
Gift Card Refund Policy Gift cards purchased directly through our platform, as well as those issued following a failed booking request or a flight cancellation, are non-refundable. Gift Card Validity Gift cards are initially valid for one year from ...Redeem a gift card on your account
After receiving your gift card code via email or post, you can register it in your account as follows : Go to the "My gift cards" tab in your Wingly account. Click on "Redeem a gift card". Enter your 24-digit code in the designated field and click ...Change the currency of your gift card
It is possible to use your gift card to book a flight in a different currency. To make this change, please contact us by e-mail at hello@wingly.io specifying : The 24-character code of your gift card. The currency in which you wish to book. We will ...