How to contact a pilot before booking?
There is a very simple way to contact a pilot directly before making a booking.
To do this, on a flight page, scroll down to the Flight proposed by "the pilot" section, then click on the "Contact " button.
This will take you to the Wingly messaging system where you can chat with the pilot and ask any questions you may have.
Once your booking request has been made and validated by the pilot, you and the pilot will receive each other's contact details so that you can plan the details of the flight.
This will also enable the pilot to keep you up to date with the weather in the days leading up to the flight and, if necessary, allow you to get in touch easily on the day of the flight.
If you encounter any difficulties or have any questions, please contact us directly at firstname.lastname@example.org
How is the price of a flight determined and what does it include?
How is the price of a flight determined? The pilots of the Wingly community are private pilots who offer to share the costs associated with the flight with you. They do not provide a commercial service and do not make any profit. Pilots are not ...
How do I book and pay for a flight?
It’s simple and straightforward to make a booking on Wingly. 1. Choose the location for the flight you would like to experience: The location can be a city, a region or an airport, etc. You are not really limited in the search perimeter. 2. Select ...
Do I tip the pilot after the flight?
No, and it is very important to adhere to this rule. Aviation regulations prohibit a pilot from accepting any compensation from passengers. Wingly has created a system whereby costs are split equally between the pilot and their passengers but you ...
Am I insured if I fly with Wingly?
Passengers, their luggage, and third parties on the ground are automatically covered by the civil liability insurance of the aircraft operator. However, Wingly pilots and passengers benefit from extra coverage if the compulsory insurance is ...
How do I select alternative dates?
1. Select the flight you would like to book by choosing: The date and time slot for the flight**. The number of passengers you would like to book. ** The time slots work as follows: Day time 8am - 8pm, Morning 8am -12pm, Afternoon 12 - 4pm, Evening ...
How do I contact a pilot once I have booked?
Once a flight has been booked and confirmed by the pilot, their phone number will become available to you. We always recommend keeping a steady flow of contact with the pilot before the flight to ensure that you are aware of all of the procedures and ...
My pilot has offered a new date to my booking, what do I do?
If your pilot has offered a new date for your flight, you can choose to accept or refuse this request by doing the following: On the main page, go to the “My bookings” section. Click on the booking you wish to check the new date offer for, in the ...
Can I cancel my booking before departure?
You can cancel a cost-sharing flight with one of Wingly's private pilots up to 24 hours before departure. To do this, go to your profile under "My bookings" and click on the relevant booking. Click on "Cancel flight" on the left hand side. The pilot ...
Tips on your booking with Wingly
Firstly, it’s important to understand that pilot fly in their free time and because of this they can decide for themselves when, where and for how long they want to fly. Hence no flight can be guaranteed to take place. Nevertheless there’s a few tips ...
How do I post a review of my pilot?
If you would like to review your pilot after an experience, please do the following: On the main page, go to the “My bookings” section. Click on the booking which you would like to review the pilot for. Click on “Leave a review”. Rate your ...