Contact a pilot before booking

Contact a pilot before booking

There is a very simple way to contact a pilot directly before making a booking. 


To do this, on a flight page, scroll down to the Flight proposed by "the pilot" section, then click on the "Contact " button.



This will take you to the Wingly messaging system where you can chat with the pilot and ask any questions you may have.


Once your booking request has been made and validated by the pilot, you and the pilot will receive each other's contact details so that you can plan the details of the flight. 


This will also enable the pilot to keep you up to date with the weather in the days leading up to the flight and, if necessary, allow you to get in touch easily on the day of the flight.


If you would like any further information or if you have any questions, please feel free to contact us directly at hello@wingly.io We will be happy to assist you from Monday to Friday 8.30 am to 5.30 pm.

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