Contact a pilot before booking
There is a very simple way to contact a pilot directly before making a booking.
To do this, on a flight page, scroll down to the Flight proposed by "the pilot" section, then click on the "Contact " button.
This will take you to the Wingly messaging system where you can chat with the pilot and ask any questions you may have.
Once your booking request has been made and validated by the pilot, you and the pilot will receive each other's contact details so that you can plan the details of the flight.
This will also enable the pilot to keep you up to date with the weather in the days leading up to the flight and, if necessary, allow you to get in touch easily on the day of the flight.
If you would like any further information or if you have any questions, please feel free to contact us directly at hello@wingly.io We will be happy to assist you from Monday to Friday 8.30 am to 5.30 pm.
Popular Articles
Wingly service fees
The use of our platform for pilots and aviation organizations (aeroclubs, flight schools...) is completely free. Our service fees are entirely borne by the passengers. The Wingly commission amounts to 29% of the passenger share + €16 per passenger, ...
Wingly's security and insurance framework
We are proud and happy to be a signatory of the EASA Safety Charter on the safety of non-commercial flights in light aviation. This charter was created in cooperation with the European Aviation Safety Agency with the aim of promoting a culture of ...
Shareable costs on Wingly
Flight sharing is fully legal in the European Union according to the European Regulation (EU) No 965/2012 and it has been confirmed by the EASA itself in a letter to Wingly. Private pilots are allowed to share their flights and costs with passengers ...
Managing your personal information
Please remember that you must first register on our platform before you can complete your personal information. Step 1 - Access your personal information Register on our platform and go to your name in the top right corner. Now select "Account". ...
Adding an aircraft
Once you have created your Wingly pilot account, the next step is to start thinking about posting some flights! But before you do this, you need to add your aircraft to Wingly by following the steps below: Open the "Cockpit" menu and select ...
Related Articles
Contact the pilot once the booking has been confirmed
Once a flight has been booked and confirmed by the pilot, their phone number will become available to you. We always recommend keeping a steady flow of contact with the pilot before the flight to ensure that you are aware of all of the procedures and ...
No response from the pilot following a booking request
First of all you should know that Wingly pilots are not Wingly employees, they are private pilots who fly for pleasure on their own free time in order to make you discover the magic of flying. That's why it is possible that they may not respond ...
Choose several dates when booking
When you make a booking request, you can choose alternative dates. These alternative dates allow you to indicate to your pilot the other dates on which you are available to make your flight. This means that if your pilot is not available on the first ...
Tips on your booking with Wingly
Firstly, it’s important to understand that pilot fly in their free time and because of this they can decide for themselves when, where and for how long they want to fly. Hence no flight can be guaranteed to take place. Nevertheless there’s a few tips ...
Cancellation Terms for a Booking Request
Cancellation Policy for a Booking Request You have the option to cancel your booking request before a pilot answers it. Procedure to Cancel a Booking Request Log in to your profile and go to "My Reservations" to click on the relevant reservation and ...