I have made a booking request, what happens next?
After you have made a booking request, the pilot can accept, refuse and/or offer you alternative dates for the flight.
* Once a booking request is accepted, you will have 24 hours to pay for the booking, which can be done through:
If you would like any further information or if you have any questions, please feel free to contact us directly at firstname.lastname@example.org or by phone at +44 7782 358860 . We will be happy to assist you from Monday to Friday 8.30 am to 5.30 pm.
How can I select multiple flights in a booking request?
You can select up to 3 flights within a booking request to increase your chances of finding an available pilot for the specific date you are looking for. This will ultimately maximize your chance of flying! A multiple flights booking request can be ...
My booking request was refused.
If the pilot has rejected your booking request or has not answered it within 48 hours, your money will be automatically refunded. If you have paid with your debit/credit card or PayPal, the refund will be made immediately. This can take up to two ...
How do I use my gift card, once my booking request is accepted?
If you have made a booking request, and your pilot has accepted the booking, then you can easily use your gift card. To use your gift card once your booking has been accepted: Click on “My flights” and then “Bookings” will appear. You will then be ...
How can I request a refund ?
If you are looking to request a refund for a Gift Card, there are a few things to note: The refund of Gift Cards be done within 14 days of the initial purchase If you are the purchaser and you are requesting the refund of a gift card, the payment ...
Can I cancel my booking?
Our cancellation policy is dependent on the flight that you have purchased: a cost sharing flight with a private pilot or one of our "Wingly Pro" commercial flights. For our cost sharing flights, you are able to cancel your flight up to 24 hours ...