I want to book a flight, but I am having payment issues
If you encounter any problems while attempting to pay with your credit card or instant bank transfer, we do recommend using PayPal as this is one of the other payment methods we accept.
Even if you don't have a PayPal account, you can create a guest account via their website, and pay through there. Alternatively, we do recommend using Chrome as your browser when attempting any payment on our website
We also recommend that verify that the country and currency settings are set for the location in which you are looking to book from, which can be seen below:

If it still doesn't work, you can ask someone close to you to help you with this, or you can also contact the Wingly Customer Service Team.

If you would like any further information or if you have any questions, please feel free to contact us directly at hello@wingly.io. We will be happy to assist you from Monday to Friday 8.30 am to 5.30 pm.
Popular Articles
How is the price of a flight determined and what does it include?
How is the price of a flight determined? The pilots of the Wingly community are private pilots who offer to share the costs associated with the flight with you. They do not provide a commercial service and do not make any profit. Pilots are not ...
How do I book and pay for a flight?
It’s simple and straightforward to make a booking on Wingly. 1. Choose the location for the flight you would like to experience: The location can be a city, a region or an airport, etc. You are not really limited in the search perimeter. 2. Select ...
Do I tip the pilot after the flight?
No, and it is very important to adhere to this rule. Aviation regulations prohibit a pilot from accepting any compensation from passengers. Wingly has created a system whereby costs are split equally between the pilot and their passengers but you ...
Am I insured if I fly with Wingly?
Passengers, their luggage, and third parties on the ground are automatically covered by the civil liability insurance of the aircraft operator. However, Wingly pilots and passengers benefit from extra coverage if the compulsory insurance is ...
How do I select alternative dates?
1. Select the flight you would like to book by choosing: The date and time slot for the flight**. The number of passengers you would like to book. ** The time slots work as follows: Day time 8am - 8pm, Morning 8am -12pm, Afternoon 12 - 4pm, Evening ...
Related Articles
How do I book and pay for a flight?
It’s simple and straightforward to make a booking on Wingly. 1. Choose the location for the flight you would like to experience: The location can be a city, a region or an airport, etc. You are not really limited in the search perimeter. 2. Select ...
I have been gifted a specific flight, can I use this voucher to a different flight?
Firstly, it is great to hear that someone has gifted you a Wingly flight! All Wingly gift cards have the advantage of not only being a payment method for your booking, but they can also be used on any flight available on our website. This would allow ...
My flight got cancelled , what happens now?
Gift cards that were created due to the cancellation of your desired flight, either through your payment via Paypal or credit card, can only be refunded within 14 days after the cancellation of your flight. To do this: Go to your profile and in "My ...
How do I gift a flight as a gift card ?
How do I gift a flight as a gift card? 1. Select the flight you would like to purchase a gift card for, and click "gift this flight". 2. You can choose whether you'd like the gift card to be either a digital voucher or a premium voucher: - The ...
Is my flight guaranteed?
Wingly is not an airline, but a platform that brings private pilots and passengers together. Pilots who offer free seats and passengers who are curious to experience the world from a different perspective. In doing so, the flight costs are shared. ...