My gift card won't work, could you help?
If the code on your gift card does not seem to be taken into account by our system, it is possible that your gift card has expired.
In the case of a gift card purchased directly on our website and the expiry date is less than one year ago, it is then possible to request an extension of validity, by providing us with the 24-digit code of the gift card as well as the email address used at the time of purchase.
We will answer your request as soon as possible and we will add one year of validity from the initial expiry date to allow you to enjoy the magic of a flight alongside our passionate pilots!Please note that a gift card purchased through a partner site is not extendable.
P.S. When entering the code of your gift card for payment, please make sure that it is a 24 character capital code-mixing letters and numbers. Be careful not to confuse a zero with the letter 'O'.
If you would like any further information or if you have any questions, please feel free to contact us directly at firstname.lastname@example.org or by phone at +44 7782 358860 . We will be happy to assist you from Monday to Friday 8.30 am to 5.30 pm.
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How do I book and pay for a flight?
It’s simple and straightforward to make a booking on Wingly: *You can also make multiple booking requests, which will allow you to increase your chances to book a flight. Please click here to learn how to do Multiple Bookings 1. Select the flight you ...
How can I redeem my gift card ?
Once you have received the voucher code that was sent to you or that was given to you either by email or mail please follow these steps to redeem: Click on the "Redeemed gift cards" section. In the "Redeemed gift cards" section, click on “Redeem my ...
How can I personalize my Gift Card?
Buying a gift card for someone else is a thoughtful gift, and you might be asking if it is possible to make the voucher a bit more personal. To add a custom message you would need to go to the "Gift card" section of the Wingly website*: Select the ...
How do I gift a flight as a gift card ?
We have a great selection of gift cards available but you may have your eye on gifting a specific flight! This is really easy to do and makes for a great, personalised present. Follow the steps below to purchase a gift voucher for a specific flight. ...
How can I purchase a Wingly Gift card ?
A Wingly Gift card is a lovely present as all Gift Cards can be used on any flight on our website. We have two gift card types that you can choose from: Gift card and Gift this flight Normal Gift Card If you are looking to buy a normal gift card, ...
How can I extend my Wingly Gift card ?
It may well be that time has flown by and you have not yet been able to use your Wingly gift card yet. No worries! All gift cards purchased from Wingly can be extended for 1 year, when requested in the validity period. If you are the purchaser, or ...