My gift voucher never arrived, what do I do?
If on the off chance your voucher doesn't arrive, do not hesitate to contact us at email@example.com and we will be more than happy to contact our voucher provider, and let you know of any updates that they can provide us.
Furthermore, if there is a discrepancy with your gift voucher or you simply have any queries, we're also very happy to help.
If you would like any further information or if you have any questions, please feel free to contact us directly at firstname.lastname@example.org or by phone at +44 1905 57 0566. We will be happy to assist you from Monday to Friday 8.30 am to 5.30 pm.
How do I gift a flight as a gift card ?
We have a great selection of gift cards available but you may have your eye on gifting a specific flight! This is really easy to do and makes for a great, personalised present. Follow the steps below to purchase a gift voucher for a specific flight. ...
How can I redeem my gift card ?
Once you have received the voucher code that was sent to you or that was given to you either by email or mail please follow these steps to redeem: Click on the "Redeemed gift cards" section. In the "Redeemed gift cards" section, click on “Redeem my ...
How can I personalize my Gift Card?
Buying a gift card for someone else is a thoughtful gift, and you might be asking if it is possible to make the voucher a bit more personal. To add a custom message you would need to go to the "Gift card" section of the Wingly website*: Select the ...
Can you refund my Gift Card, please?
Refunds can only be made for unused cards purchased directly through the Wingly site within 14 days of purchase. The refund is made directly to the buyer and the money is refunded directly to the payment method used for the initial purchase (Credit ...
I have been gifted a specific flight, can I apply this voucher to a different flight?
This is sometimes the case if you're unable to book the flight you've been gifted due to extenuating circumstances or alternatively, you find a flight you prefer and feel would be better suited for you, you're welcome to use your voucher code on ...