Tips on your booking with Wingly
Firstly, it’s important to understand that pilot fly in their free time and because of this they can decide for themselves when, where and for how long they want to fly. Hence no flight can be guaranteed to take place. Nevertheless there’s a few tips with which you can increase the chance of a pilot accepting your booking!
As trust is one of our cornerstones at Wingly, it is advisable to verify your profile with your ID and post a profile picture. Just as you want to know who your pilot is, the pilot also wants to know who will fly with him.
Contact the pilot before booking! Because, as already mentioned, the pilots fly in their free time, which means that the availability specified in the calendar can differ from the actual availability of a pilot for a variety of reasons (personal reasons, illness, aircraft availability, maintenance work on the aircraft, weather, etc.). It is therefore advisable to get in touch with the pilot before booking and to agree on a date and time at which to fly!
If the pilot does not have availability in the near future, you also have the chance to contact other pilots in your area, even if they may have specified a different route or a different destination. You can also ask the pilots (before booking) whether they would like to fly your dream route or to your dream destination with you - many pilots are open to new suggestions!
If you would like any further information or if you have any questions, please feel free to contact us directly at hello@wingly.io or by phone at +44 7782 358860 . We will be happy to assist you from Monday to Friday 8.30 am to 5.30 pm.
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Can I cancel my booking?
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How do I add my second gift card when booking a flight?
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How do I use a gift card to pay for my booking?
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My booking was refused but I was still charged, when will I get my money back?
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