What do I do if a passenger wants to use a Wingly Gift Card or voucher to book a flight?

What do I do if a passenger wants to use a Wingly Gift Card or voucher to book a flight?

Whether it is a discount code or a Gift Card, the passenger will need to enter the voucher code at checkout when paying for the flight of their choice on Wingly. This has no impact on you as the pilot, you will still be paid their full share of the cost as usual.

If you have any questions, you can contact us directly at tower@wingly.io or by phone on +447708405306. We are available from Monday to Friday from 8:30 to 17:30.
    • Popular Articles

    • COVID-19 Pilots: Resumption of flight activity in the safest way post COVID-19

      A notice to pilots August 2021 Update: The GA guidance page on gov.uk has been updated to clarify the latest position,  as well as the general travel guidance page.  We are happy to announce that as per the UK Government guidance, General Aviation ...
    • How can I get in touch directly with the pilot?

      While it's not required to send a pilot a message prior to booking, we always recommend doing so as it increases the chances of your booking being accepted by the pilot, so your unique flight experience can go ahead! It is also a great chance to tell ...
    • Do Wingly charge a commission on the flights?

      Wingly charges a commission of £10 + 15% of the total booking price (+VAT). This is paid fully by the passenger and Wingly is completely free for pilots to use. ​ If you have any questions, you can contact us directly at tower@wingly.io or by phone ...
    • How do I contact Wingly?

      Our Customer Relations Team is happy to respond to any queries you may have. We are available by email at hello@wingly.io and by telephone on +441905570566, Monday to Friday 08:30-17:30. Outside of these hours, a member of our team will get back to ...
    • How do I book a flight using a gift card?

      If you have arranged a time and date with the pilot already*, follow these steps to make your booking using a gift card: *Little tip! It's not required to send a pilot a message prior to booking, but we always recommend doing so as it increases the ...
    • Related Articles

    • Can I use my pilot account to book flights as a passenger?

      A Wingly Pilot account also has the functionality of a passenger account. With your pilot account, you are able to book other pilots’ flights as a passenger, use the passenger referral feature, bookmark other flights you see on Wingly, as well as ...
    • How to send a passenger a flight from the messenger

      Posting a flight through the Wingly messenger is a new feature that will allow you to easily create a flight on demand for a passenger. Instead of having to create a flight and making it public on the platform (where any passenger would be able to ...
    • How do I use my unavailability calendar?

      The calendar feature on Wingly is a really important tool as it allows you to share your unavailability with Wingly passengers. With the new and improved calendar, you can choose when you are available to take passengers for each of your flights. ...
    • How many bookings will I receive on Wingly and what will passengers expect from our flight?

      Whether you’re looking to take bookings with passengers several times a week, once a month, or only a few times a year, Wingly gives you the option to fly as often as you want, when you want, providing you with the tools to manage this easily. With a ...
    • How do I post a flight?

      Once you have logged into your pilot profile, click on the tab "add a flight" which appears on the top right of the page. To be able to add a flight, you must first have had your medical certificate and your pilot’s license verified as well as having ...