What do I do once I get to a destination?
Once you've arrived at your destination, it is entirely up to you! You can rent a bike, car or just take the bus to the city center to explore.
If you have any problems, we encourage you to contact us directly at email@example.com or by phone on +44 1905 57 0566. We are available from Monday to Friday from 8:30 to 17:30 (GMT). Outside of these hours, a member of our team will get back to you as quickly as possible.
How can I get in touch directly with the pilot?
While it's not required to send a pilot a message prior to booking, we always recommend doing so as it increases the chances of your booking being accepted by the pilot, so your unique flight experience can go ahead! It is also a great chance to tell ...
How do I get an invoice for a flight I have booked?
Getting an invoice for a flight you have booked is easy. 1. Login to your Wingly profile. Go to My Flights and then select bookings. 2. Once you have accessed your booking click on "View details" If it's an upcoming flight it will show up ...
My booking was refused but I was still charged, when will I get my money back?
We are sorry to hear that your flight was refused: light aviation is subject to many constraints such as weather, aircraft availability, and aircraft mechanical inputs. In the case of booking refusal, you will of course be refunded to the method of ...
Tips on your booking with Wingly
Firstly, it’s important to understand that pilot fly in their free time and because of this they can decide for themselves when, where and for how long they want to fly. Hence no flight can be guaranteed to take place. Nevertheless there’s a few tips ...
How do I search for a flight?
When you visit our website, you will first see our homepage. Where it says 'Where do you fly from?', type your hometown/location you wish to fly from (e.g. London), and select the location from the drop-down menu which will appear. Once you have ...