What if I need to cancel a flight?
As the pilot in command, you are entitled to cancel flights for any reason you decide. There is no pressure to fly and passengers are automatically refunded within 48 hours of a flight being cancelled. If the cancellation is due to weather, a temporary aircraft issue, last minute unavailability etc. we would always encourage you to reschedule the flight for an alternative date, rather than cancel the flight entirely.
You can very easily cancel a flight by following the steps below:
Log into your Wingly account and choose the "flight management" option under the "cockpit" tab, in the top right of the page:
Under the booked flights section, you will have a list of your future flights. On the right side of the flight you wish to cancel, you will see three dots, click on the three dots and then cancel flight:
If you have any questions, you can contact us directly at email@example.com
or by phone on +447708405306. We are available from Monday to Friday from 8:30 to 17:30.
My flight with a passenger did not happen, how do I cancel it?
My flight with a passenger did not happen, how do I cancel it? If your flight did not take place and you had passengers booked on the flight, please ensure you cancel via the Pilot App or the Wingly website. If you want to change the date and ...
Can a passenger cancel at short notice?
Our cancellation policy is dependent on the flight purchased: a cost sharing flight with a private pilot or one of our commercial "Wingly Pro" flights. For our cost sharing flights the passenger has the option to cancel a flight up to 24 hours prior ...
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