What if I need to cancel a flight?

What if I need to cancel a flight?

As the pilot in command, you are entitled to cancel flights for any reason you decide. There is no pressure to fly and passengers are automatically refunded within 48 hours of a flight being cancelled. If the cancellation is due to weather, a temporary aircraft issue, last minute unavailability etc. we would always encourage you to reschedule the flight for an alternative date, rather than cancel the flight entirely. 

You can very easily cancel a flight by following the steps below:

Log into your Wingly account and choose the "flight management" option under the "cockpit" tab, in the top right of the page:

Under the booked flights section, you will have a list of your future flights. On the right side of the flight you wish to cancel, you will see three dots, click on the three dots and then cancel flight:

If you have any questions, you can contact us directly at tower@wingly.io or by phone on +447708405306. We are available from Monday to Friday from 8:30 to 17:30.

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