What if the flight was shorter than estimated?
If your flight is shorter than you estimated when creating the flight on the Wingly platform there are two options you can choose from, a partial refund to the passenger or extending your flight time to match the arranged booking.
If the difference in the actual flight time and the time you listed on Wingly is small (+/- 10 minutes) then no action is needed
Please do not confirm that the flight happened or request your share on the Wingly platform as we will need to manually adjust the payout for the correct share for the new timing. Instead let us know by contacting us by email at firstname.lastname@example.org or by phone at +447708405306 so that we can offer the passenger a partial refund and adjust your share. As this is a manual process, your payout may take longer than normal, so we appreciate your patience while we process this.
Fly Some Circuits!
You can ask your passengers if they would like to fly a few circuits with you. Passengers will usually be happy to come along for the ride to experience more of taking off and landing and getting an insight in general aviation circuit procedures. Use this to match your actual flight time with the time you listed on Wingly.
If you have any questions, you can contact us directly at email@example.com or by phone on +447708405306. We are available from Monday to Friday from 8:30 to 17:30.
COVID-19 Pilots: Flying activity in the safest way.
A notice to pilots December 2021 Update: The GA guidance page on gov.uk has been updated to clarify the latest position, as well as the general travel guidance page. We are happy to announce that as per the UK Government guidance, General Aviation ...
How can I get in touch directly with the pilot?
While it's not required to send a pilot a message prior to booking, we always recommend doing so as it increases the chances of your booking being accepted by the pilot, so your unique flight experience can go ahead! It is also a great chance to tell ...
What costs can I share as a pilot?
Flight sharing is fully legal in the European Union according to the European Regulation (EU) No 965/2012 and it has been confirmed by the EASA itself in a letter to Wingly. Private pilots are allowed to share their flights and costs with passengers ...
Care of Passengers in General Aviation Aircraft - CAA Safety Sense July 2021
How do I book and pay for a flight?
It’s simple and straightforward to make a booking on Wingly: *You can also make multiple booking requests, which will allow you to increase your chances to book a flight. Please click here to learn how to do Multiple Bookings 1. Select the flight you ...
How do I post a flight?
Once you have logged into your pilot profile, click on the tab "add a flight" which appears on the top right of the page. To be able to add a flight, you must first have had your medical certificate and your pilot’s license verified as well as having ...
When should I post a flexible flight?
When adding a flight, you have two options in terms of date type : Flexible dates: If you are able to do this flight on a regular basis, then choose flexible dates and fill in what days you are usually available. You will always have the possibility ...
How do I request my payout after a flight?
In the following hours after a flight was due to take place, you should receive an email/SMS asking you if the flight took place. To start the payout process, mark the flight as happened. Please note that it can take up to 5 days from after having ...
What's the flight request process for a pilot?
Flight request is a new Wingly feature which boosts provides a greater flying possibility, both for the passenger and the pilot. In the event that you as a pilot haven't posted the flight desired by a passenger, the passenger will now be able to ...
How to send a passenger a flight from the messenger
Posting a flight through the Wingly messenger is a new feature that will allow you to easily create a flight on demand for a passenger. Instead of having to create a flight and making it public on the platform (where any passenger would be able to ...