Why do I have to pay before my flight happens?

Why do I have to pay before my flight happens?

After Wingly receives the booking confirmation, the amount you have paid for the booking will be charged. This money will be set aside by Wingly until your flight has been completed, and transferred to the pilot once we receive confirmation that the flight has taken place.

If your flight is cancelled, and if you paid by bank card, you will receive a full refund .The refund is issued automatically after the flight’s cancellation, and it will take up to 24-48 hours for the payment to be processed and to show up in your account. If you booked with a voucher, your voucher will be automatically re-credited with the amount that was used for the booking, and will be able to be used once again for any bookings you wish to make.

If you would like any further information or if you have any questions, please feel free to contact us directly at hello@wingly.io or by phone at +44 1905 57 0566. We will be happy to assist you from Monday to Friday 8.30 am to 5.30 pm.


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