Make a booking request
To make a booking, just follow these steps:
1. Choose a flight
- Enter your departure location (city, region, or airfield) in the search bar on the Wingly homepage and find the flight that suits your preferences.
- Once you've found a suitable flight, click on it and select "Book this Flight". Choose the desired date and timeslot for the flight and enter the number of passengers.
The available time slots are as follows:
All day: 8:00 AM – 8:00 PM
Morning: 6:00 AM – 12:00 PM
Afternoon: 12:00 PM – 4:00 PM
Evening: 4:00 PM – 8:00 PM
Night: 8:00 PM onwards
Please note that due to shorter days in winter, the "night" time slot is not recommended for your flight, as visibility may be limited. We therefore advise choosing the "evening" slot at the latest to ensure your flight can be conducted safely.
Once the pilot confirms the flight, they will propose the exact departure time within the time slot you have chosen.
The time you select when booking is only a preference and not final. The pilot will confirm the exact time based on their availability and that of the aircraft at their airfield. If the pilot is unavailable on the selected date, they may accept one of the alternative dates you’ve suggested.
2. Complete your booking details
- You can now provide additional availability if you are also available on other dates.
- Next, enter all passenger details, including first and last name, as well as exact weight. If you're carrying baggage, please also provide the exact weight of the baggage.
- You also have the option to send a message to the pilot if you have any questions or special requests.
A verified phone number is required to complete your booking request.
3. Complete your payment
You can complete the payment by selecting one of the following payment methods:
- Credit card
- PayPal
- Gift card
If your gift card is already registered in your Wingly account, it will be automatically applied at checkout. If the gift card covers the full price of the flight, you will need to click "Pay now £0" to confirm your booking request.
If an error message appears while entering your gift card, it may be because the voucher is already linked to another account. In this case, please contact our customer service directly via email at hello@wingly.io4. Your booking request has been sent to the pilot
Once your booking request has been submitted, the pilot has 48 hours to accept, propose an alternative date, or decline it.
If your booking request is declined more than 48 hours before the selected date (either the main or alternative date), it will automatically be forwarded to all other available pilots in the region of the chosen flight, so that another pilot can take over the request. You will receive an email notifying you about this, and you can view all the details of the ongoing search in the "My Bookings" section of your Wingly account. For more information about this process, click here.
Still have questions or need help?
Visit our contact page to get instant answers from our virtual assistant, or reach out directly to our Passenger Support Team for personalized assistance — we’ll get back to you within 1–2 business days.
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