Tips for your booking
At Wingly, our pilots schedule their flights according to their own availability. This means that a pilot may not be available on your desired date or may need to cancel the flight for personal reasons. As a result, a flight cannot be guaranteed.
To increase your chances of a successful flight, here are some tips:
1. Complete your profile
To build trust, we recommend completing your profile and uploading a profile picture. This allows the pilot to see who they will be flying with.
To build trust, we recommend completing your profile and uploading a profile picture. This allows the pilot to see who they will be flying with.
2. Contact the pilot before booking
A pilot's availability can vary for various reasons (personal matters, weather, aircraft maintenance, etc.). Therefore, it's a good idea to contact the pilot before booking to confirm availability and avoid surprises.
A pilot's availability can vary for various reasons (personal matters, weather, aircraft maintenance, etc.). Therefore, it's a good idea to contact the pilot before booking to confirm availability and avoid surprises.
If a pilot is not available, you can contact other pilots in your area or suggest an alternative route or destination, as many pilots are open to new ideas.
3. Book in advance
We recommend booking your flight at least 2 weeks in advance, as this gives the pilots time to check their availability and increases the chances of your flight happening.
4. Privatize your flight
If you are trying to book a flight for only one passenger, or if the flight is offered for a specific number of passengers (e.g. 3) but you are booking for fewer passengers (e.g. 2), it may be helpful to privatize your flight.
By paying the privatization fee, you reserve the remaining seats, so no other passengers can join the flight. This can increase the likelihood of a pilot taking over your booking request.
You can privatize your flight in several ways:
- After sending your booking request
- Via the confirmation email you receive after submitting your booking request
- In your Wingly profile under "My Bookings" by opening the booking details
There, you will find all the relevant information and the option to privatize your flight, if available.
Please note: Privatization is not available for flights in the UK or for flights operated by Wingly PRO partners.
Still have questions or need help?
Visit our contact page to get instant answers from our virtual assistant, or reach out directly to our Passenger Support Team for personalized assistance — we’ll get back to you within 1–2 business days.