Tips for your booking

At Wingly, our pilots schedule their flights according to their own availability. This means that a pilot may not be available on your desired date or may need to cancel the flight for personal reasons. As a result, a flight cannot be guaranteed.

To increase your chances of a successful flight, here are some tips:

1. Complete your profile
To build trust, we recommend completing your profile and uploading a profile picture. This allows the pilot to see who they will be flying with.

2. Contact the pilot before booking
A pilot's availability can vary for various reasons (personal matters, weather, aircraft maintenance, etc.). Therefore, it's a good idea to contact the pilot before booking to confirm availability and avoid surprises.

Here’s an article that shows you how to contact a pilot before submitting a booking request.

If a pilot is not available, you can contact other pilots in your area or suggest an alternative route or destination, as many pilots are open to new ideas.

3. Book in advance

We recommend booking your flight at least 2 weeks in advance, as this gives the pilots time to check their availability and increases the chances of your flight happening.

Still have questions or need help?

Visit our contact page to get instant answers from our virtual assistant, or reach out directly to our Passenger Support Team for personalized assistance — we’ll get back to you within 1–2 business days.

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