Booking Request Management
Take over a booking through our new feature "Booking Opportunities"
Thanks to this new feature, you can now receive requests that have expired, been refused or cancelled by other pilots in just a few clicks, or enter external reservations that we add into the feature. As the bookings have already been paid for, all ...
Access Booking request history
To access Booking request history, follow the steps below: Step 1. To access your booking request history simply open the "Bookings" page in the "Cockpit" menu in the top right. Step 2. At the bottom, you will see "Booking requests history". Click ...
Contact passengers during a Booking request
There are a number of ways to contact the passenger during a booking request. Option 1: Continue to use the Wingly messenger. In the early stages of the booking, this work great as its within the system meaning we can assist with any difficult ...
Offer other dates to passengers during a Booking request
If the preferred date and time does not work for you but you still want to continue with the flight you have two options: Option 1: Accept passenger alternative dates. Scroll down and looks at passenger alternative dates. If any of these suit you ...
Accept a Booking request
Step 1. Log into your Wingly account and choose the "Bookings" option under the "cockpit" tab, at the top right of the page: Step 2. You will see a new pending booking request from a passenger on one of your flights. You have 48 hours to let the ...
Operation of a reservation request for a passenger
Find out how a passenger makes a reservation request on Wingly in order to have an overview of the entire process. Please note, this is a reservation request and not an actual reservation. Indeed, upon receipt of a reservation request you will then ...
Decline a Booking request
Passengers make reservation requests and not actual reservations. Indeed, you must always respond within 48 hours of receiving a request. After this time, the reservation request automatically expires, passengers are fully reimbursed and your listing ...
Popular Articles
Cancellation policy for a booking request
You can cancel your booking request as long as the pilot has not yet responded. Steps to cancel a booking request Log in to your profile, go to "My Bookings", select the relevant reservation, and click on the "Cancel" button. Then, send a message to ...
Licenses accepted on Wingly
Under LAPL, PPL, CPL or ATPL (A&H) licenses, cost sharing or plane sharing is an activity that allows private pilots to share the direct costs of a flight without profit with passengers. Therefore if you have one or more of these licenses accompanied ...
Wingly service fees
The use of our platform for pilots and aviation organizations (aeroclubs, flight schools...) is completely free. Our service fees are entirely borne by the passengers. The Wingly commission amounts to 29% of the passenger share + €16 per passenger, ...
Transfer a Booked flight to a pilot of your choice
You have a booked flight with passengers, but unfortunately, you are no longer able to conduct it and wish to transfer this flight to another Wingly pilot that is available? This is possible under certain conditions: Notify the passengers and ensure ...
The regulatory framework around the use of Wingly
The practice of shared-cost flying, or flight-sharing, is governed by European regulation (EU) n°965/2012 of October 5, 2012 article 6 paragraph 4bis a): As is outlined on the Wingly website, cost-shared flights operated by private individuals fall ...