Payment problems whilst booking

If you encounter any problems while attempting to pay with your credit card or instant bank transfer, we do recommend using PayPal as this is one of the other payment methods we accept.

Even if you don't have a PayPal account, you can create a guest account via their website, and pay through there. Alternatively, we do recommend using Chrome as your browser when attempting any payment on our website. 

We also recommend that verify that the country and currency settings are set for the location in which you are looking to book from, which can be seen below:

If the problem persists, it may be due to a failed 3D Secure verification.

In this case, you'll need to contact your bank for further information.

If you would like any further information or if you have any questions, please feel free to contact us directly at hello@wingly.io. We will be happy to assist you from Monday to Friday 8.30 am to 5.30 pm.

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