Reply to the new date proposal sent by the pilot

Reply to the new date proposal sent by the pilot

If you make a booking request to a pilot, they may offer you an alternative date. In this case, you have 48 hours to respond.

Here's how to reply to a proposed alternative date:

1. Go to "My Bookings" in your Wingly profile, select the desired booking request, and click on "View request".



2. Now click on "Respond to the dates offer" to view the new date proposed by the pilot and decide whether to accept or decline it.




NotesIf you click “Decline”, your booking will be automatically cancelled and the amount paid will be refunded in accordance with our terms and conditions. You can find full details of our refund policy here.
Alert
Please note that this is a response to the pilot’s new date proposal within an existing booking request. This is not a response to an offer from a different pilot after your original booking request has been cancelled. If you would like to respond to an offer from a new pilot after your original booking has been cancelled, please refer to this article.

Idea
Still have questions or need help?
Visit our contact page to get instant answers from our virtual assistant, or reach out directly to our Passenger Support Team for personalized assistance — we’ll get back to you within 1–2 business days.