Reply to the new date proposal sent by the pilot
If you make a booking request to a pilot, they may offer you an alternative date. In this case, you have 48 hours to respond.
Here's how to reply to a proposed alternative date:
1. Go to "My Bookings" in your Wingly profile, select the desired booking request, and click on "View request".
2. Now click on "Respond to the dates offer" to view the new date proposed by the pilot and decide whether to accept or decline it.
If you click "Decline", your booking will be automatically canceled, and the paid amount will be credited to a gift card, which you can use for a new booking. More information can be found here.
Please note that this is a response to the new date proposal from the pilot within a booking request. It is not a response to an offer from another pilot after your original booking request was canceled. If you wish to respond to an offer from a new pilot following the cancellation of your original booking, please read this article.
If you need any further information or have additional questions, please feel free to contact us directly at hello@wingly.io . Our support team is happy to assist you from Monday to Friday, 8:30 am to 5:30 pm.Popular Articles
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