Reply to the new date proposal sent by the pilot

When you make a booking request to a pilot, he or she may offer to fly on a date other than the one(s) requested. If this is the case, you have 48 hours to answer to this offer.

You can accept or refuse it from your Wingly account by following the steps below:

Step 1 - Go to "My bookings", select the pending request and click on "Go to request". 

Step 2 - Click on "Respond to the date proposal" to see the new date proposed by the pilot and accept or decline it. 

If you click on "Refuse", your booking will be automatically cancelled and your Wingly account will be credited with the amount of your payment according to the payment method used when booking.

Please note that this is a response to the new date proposal made by the pilot during a booking request.

It is not a question of replying to a rebooking proposal sent by a new pilot after your first booking request was unsuccessful.

If you wish to reply to a rebooking proposal you have received, please read this article.

If you would like any further information or if you have any other questions, please feel free to contact us directly at hello@wingly.io. We will be happy to assist you from Monday to Friday 8.30 am to 5.30 pm.

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