Booking & Flying
Reply to the new date proposal sent by the pilot
When you make a booking request to a pilot, he or she may offer to fly on a date other than the one(s) requested. If this is the case, you have 48 hours to answer to this offer. You can accept or refuse it from your Wingly account by following the ...
Is my flight guaranteed to take place?
Wingly is not an airline, but a platform that brings together passionate pilots and passengers curious to discover the world from a new perspective. In doing so, the flight costs are shared, our goal being to provide people with low-cost, but above ...
Book and pay for a flight
Making a booking request on Wingly is very simple! Once the request has been sent, the pilot will have 48 hours to answer. First, make sure you are logged in to your Wingly account, then follow the steps below: Step 1 - Select the place from which ...
How another pilot can take over my flight
Thanks to our new feature, if your booking request is unsuccessful or if your flight is cancelled more than 48 hours before the scheduled date, your flight request will automatically be sent to all available pilots in the vicinity, so that one of ...
Tips on your booking with Wingly
Firstly, it’s important to understand that pilot fly in their free time and because of this they can decide for themselves when, where and for how long they want to fly. Hence no flight can be guaranteed to take place. Nevertheless there’s a few tips ...
The different types of flights offered by Wingly
Wingly is first and foremost an experience platform rather than a commercial airline. You will therefore find more round flights, day flights and weekend trips than cross-country flights. Sightseeing flights These flights will allow you to discover ...
Choose several dates when booking
When you make a booking request, you can choose alternative dates. These alternative dates allow you to indicate to your pilot the other dates on which you are available to make your flight. This means that if your pilot is not available on the first ...
Inform Wingly that my flight did not take place
If you have received an e-mail confirming that your flight has taken place but this is not the case, please follow the steps below: 1. Go to the "My bookings" tab in your Wingly account and click on the booking you wish to dispute. 2. Click on "The ...
Payment problems whilst booking
If you encounter any problems while attempting to pay with your credit card or instant bank transfer, we do recommend using PayPal as this is one of the other payment methods we accept. Even if you don't have a PayPal account, you can create a guest ...